IT and Administration

IT and administration ensure that Rillsoft Project, Rillsoft Integration Server, or Rillsoft Cloud can be used correctly from an organizational and technical perspective. This includes users, rights, clients, central data storage, resource pool, folders, interfaces, and add-on modules.

This role is especially relevant when the organization does not work only with local project files, but uses central server operation with multi-user access, project portfolio, time entry, vacation planning, or DMS.

Administration in Rillsoft Integration Server

Typical Tasks

  • classify Integration Server or Cloud operation

  • manage users and clients

  • maintain user roles and access rights

  • enable access to the resource pool

  • manage virtual folder structures for projects and portfolios

  • support project access, locks, and multi-user operation

  • administer LDAP, email, DMS, time entry, and vacation planning

  • consider data storage, auditability, and version control

Working Path for IT and Administration

  1. Clarify operating model

    Rillsoft Project can be operated locally with project files, with Rillsoft Integration Server, or with Rillsoft Cloud. The operating model determines where projects are stored and which administrative functions are available.

  2. Maintain users and rights

    In Integration Server, user roles define rights for user management, portfolio, resource pool, and add-on modules. For work with Rillsoft Project, at least Read resource pool access is required.

    User management in Integration Server
  3. Structure clients and folders

    In server operation, projects, portfolios, and templates can be stored in virtual database folders. The folder structure is managed in the web interface.

    Manage virtual folders in Integration Server
  4. Protect the resource pool

    The resource pool is the basis for planning, capacity balancing, and portfolio work. Define who may read, change, lock, or unlock it.

    Manage clients and resource-pool access
  5. Operate add-on modules

    Depending on the installation, time entry, vacation planning, DMS, email notification, iCalendar, LDAP, and other modules may be involved.

    DMS module in Integration Server

Separate Technical User Roles and Professional Roles

The professional roles in this help section describe ways of working. The technical user roles in Rillsoft Integration Server control permissions.

Typical predefined user roles in Integration Server are:

  • Administrator

  • Client Administrator

  • Project Manager

  • Project User

  • iCalendar User

  • Vacation Planning User

  • Vacation Planning Supervisor

Assign these roles so that users receive only the data and functions they need for their work.

Technical user roles in Integration Server

Important Administration Areas

Area

Purpose

User management

Create, change, delete, and release users for clients.

User roles

Control rights for portfolio, resource pool, user management, and add-on modules.

Resource pool

Control read, change, lock, and unlock rights.

Portfolio

Control read, create, change, delete, and cross-project dependency rights.

DMS

Manage documents and folder structures.

Vacation planning

Model vacation, illness, and approval processes organizationally.

Time entry

Make feedback and actual times usable for project control.

Decisions

Question

Decision

Local files or server operation?

Define standalone operation, Integration Server, or Cloud.

Who may change the resource pool?

Assign rights narrowly and name professional owners.

Who may change portfolios and cross-project dependencies?

Define PMO or project-manager rights.

How are absences maintained?

Define vacation planning, illness reporting, and calendar process.

How are documents managed?

Define DMS structure and rights.